The Impact of Employee Engagement on Employee Commitment and Firm Competitive Advantage: A Study of Manufacturing Firms in Ghana
Volume 8, Issue 3 Hamdy Marzooq, Noor un Nisa
Published online:03 September 2022
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The study’s primary goal was to investigate the effect of employee engagement on employee commitment and competitive advantage in Ghana’s manufacturing industry. The research, on the other hand, intended to address three particular objectives: (1) determining the function of employee engagement in the organization; (2) analyzing the influence of employee engagement on competitive advantage; and (3) investigating the impact of employee engagement on staff commitment. The study included both descriptive and exploratory techniques. For the study, a convenience sampling approach was used to pick a sample size of 100 manufacturing enterprises. SmartPLS4 was used to analyze the replies in the research. As a result, the study discovered that with a mean score of 4.42 and a standard deviation of 1.758, most manufacturing enterprises in Ghana engage their staff infrequently. According to the study’s findings, employee engagement is positively associated with a competitive advantage. Finally, the findings indicate that employee engagement is positively and strongly related to staff commitment. As a result, the study shows that engaging and including employees in business decision-making significantly influences staff commitment and competitive advantage. Nonetheless, engaging and involving business employees and personnel leads to knowledge exchange. This information may be passed on to rivals. The report consequently proposes that manufacturing business management and leadership guarantee that each staff or employee signs a “confidentiality agreement or the “Oat of secrecy” to prevent them from disclosing essential information to third parties. The study, on the other hand, implies and recommends that future research look into a comparative comparison of the influence of employee engagement on staff commitment and business performance.
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