E-governance involves the use of information technology by government agencies to engage citizens and provide government services. It seeks the establishment of effective and productive electronic-driven qualitative public service delivery. This research is carried out to ascertain the level of adoption of e-governance and its attendant outcome on public service delivery in Nigeria. Using a survey research design, five hundred questionnaires were administered to federal and state workers. The study concludes that while e-governance has enhanced qualitative service delivery, its limited use in the country makes its positive impact insignificant to the public. The full potential of e-governance could be effectively engaged only if public awareness, enhanced policies, infrastructural development, and training in communication technology are provided to civil servants in the country.

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