E-Governance and Effective Bureaucratic Practices in Nigeria Civil
Volume 4, Issue 3 Fasunwon Adebayo, Mohammed Bilquis
Published online: 25 June 2018 Article Views: 42
Abstract
E-governance involves the use of information technology by government agencies to engage citizens and provide government services. It seeks the establishment of effective and productive electronic-driven qualitative public service delivery. This research is carried out to ascertain the level of adoption of e-governance and its attendant outcome on public service delivery in Nigeria. Using a survey research design, five hundred questionnaires were administered to federal and state workers. The study concludes that while e-governance has enhanced qualitative service delivery, its limited use in the country makes its positive impact insignificant to the public. The full potential of e-governance could be effectively engaged only if public awareness, enhanced policies, infrastructural development, and training in communication technology are provided to civil servants in the country.
References
Bansode, S., & Patil, S. (2011). Bridging digital divide in India: Some initiatives. Asia Pacific Journal of Library and Information Science, 1(1), 58–68
Dasig, D. D., Benosa, M. C., Pahayahay, A. B., Asejo, N. R., Tadeo, C., Cervantes, M. E., . . . Sabado, D. C. (2017). Glocalization of technology capability in these technological constellations. International Journal of Business and Economic Affairs, 2(2), 106-115.doi:https://doi.org/10.24088/ijbea-2017-22004
Dode, R. O. (2007). Prospects of e-government implementation in Nigeria. In Proceedings of the 1st International Conference on Theory and Practice of Electronic Governance, Macao SAR, China. doi:https://doi.org/10.1145/1328057.1328137
Gberevbie, D., Ayo, C., Iyoha, F., Duruji, M., & Abasilim, U. (2015). E-governance: Strategy for mitigating non-inclusion of citizens in policy making in Nigeria. In Proceedings of 15th European Conference on eGovernment, Portsmouth, UK.
Hassan, O., & Siyanbola, W. (2010). E-governance and capacity building-case study of the local government areas in Ile-Ife, Osun State of Nigeria (Tech. Rep.). Ile-Ife, Nigeria: National Centre for Technology Management, Obafemi Awolowo University.
Jacolbia, R. B. (2016). Future educators perceptions on technology and livelihood education status and development of work skills. Journal of Advances in Humanities and Social Sciences, 2(2), 85–97. doi:https://doi.org/ 10.20474/jahss-2.2.3
Kumtong, R., Saosaovaphak, A., & Chaiboonsri, C. (2017). Measuring the total factor productivity for international seaport in South East Asia (ASEAN). Journal of Advanced Research in Social Sciences and Humanities, 2(3), 154–167.
NITP. (2000). National information technology policy. Retrieved from https://bit.ly/2Nss3J7 Ojo, A., Janowski, T., & Estevez, E. (2005). Global survey of electronic government. Retrieved from https://bit.ly/2NYoffJ
Ojo, J. S. (2014). E-governance: An imperative for sustainable grass root development in Nigeria. Journal of Public Administration and Policy Research, 6(4), 77–89. doi:https://doi.org/10.5897/jpapr2013.0264
Olaopa, T. (2014). Seminar on sharing success stories and challenges in e-governance/e-administration: Countries experiences: Case of Tanzania. Retrieved from https://bit.ly/2NvG354
Onwudebelu, U., Ugwoke, U. C., & Igbinosa, G. O. (2012). E-governance initiatives in Nigeria. In (pp. 98–103). In IEEE 4th International Conference on Adaptive Science & Technology (ICAST), Kumasi, Ghana. doi:10.1109/ICASTech.2012.6381074
Sachdeva, S. (2002). E-governance strategy in India. Retrieved from https://bit.ly/2NCk5hr
To Cite this article
Adebayo, F. & Bilquis, M. (2018). E-Governance and effective bureaucratic practices in Nigeria Civil. International Journal of Business and Administrative Studies, 4(3), 105-121. doi: https://dx.doi.org/10.20469/ijbas.4.10003-3
