Emotional Exhaustion And Turnover Intention As Mediators Between Abusive Supervision And Workplace Deviant Behavior Among Nurses In Private Hospitals In Bangladesh


Volume 12, Issue 1
Rashed Mahmud Shakil, Md Raisul Islam, Md. Masum Miah, Sheikh Azmir Farhan

Published online: 19 August 2026
Article Views: 20
 
AbstractReferencesCite
This study is designed to explore the association between abusive supervision (AS) and workplace deviant behavior (WDB) of the registered nurse in private hospitals of Bangladesh. This study examines the mediating effects of emotional exhaustion (EE) and turnover intention (TI) on explaining psychological and behavioral pathways of how abusive supervisory practices relate to nurses’ workplace behaviors. The method used was quantitative research based on survey data obtained from 355 registered nurses working in private hospitals of Bangladesh. The data were obtained from a structured questionnaire containing validated measurement scales. The proposed model is tested by using partial least squares approach with SPSS to test the direct and indirect relationship among study variables. The results indicated that the effects of AS on nurses’ EE and TI were significant and positive. EE and TI were both shown to have positive influences on WDB. Additionally, the study findings confirmed that EE and TI significantly mediate the relationship between AS and WDB, suggesting two distinct paths by which supervisory mistreatment affects nurses’ behaviors. The study gives significant implications for hospital administrators, human resource managers, healthcare practitioners and policymakers. The results can help inform the creation of positive leadership practices, non-abusive supervision policies, employee wellness programs, and retention systems. These interventions can potentially reduce WDB, improve nurses’ psychological health and service quality in private healthcare providers. The purpose of this study is to develop and empirically test a dual-mediation analysis of how AS results in WDB via psychological depletion and withdrawal intentions. The research combines Social Exchange Theory and Conservation of Resources Theory to advance the knowledge on the outcomes of AS in the under-researched setting of private hospitals in Bangladesh.

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Shakil, R.M. et al., (2026). Emotional Exhaustion and Turnover Intention As Mediators Between Abusive Supervision And Workplace Deviant Behavior Among Nurses In Private Hospitals In Bangladesh. International Journal of Business and Administrative Studies, 12(1), 44-57. https://dx.doi.org/10.20469/ijbas.12.10004-1