Telemedicine has the potential to change the future of medicine by increasing access to medical care and providing a way to reach hard-to-reach areas so that health services in Indonesia can be more evenly distributed. In Indonesia, telemedicine has been covered by several regulations from the Ministry of Health. During the COVID-19 pandemic, the Indonesian Ministry of Health has also published a technical guidebook for health services during the adaptation period for new habits and a technical manual for telemedicine services. Telemedicine has the advantages of eliminating distance, increasing access to services, and reducing travel time, mortality, hospitalization, and the number of days of care. Telemedicine is also effective in mental health, chronic disease management, and elderly care. This meta-analysis aims to find out the strength of the relationship between age, gender, service time, and consultation modality with patient satisfaction with telemedicine. This study used a meta-analysis research design with a correlation meta-analysis design consisting of 11 studies that met the inclusion criteria. The results showed a relationship between age and patient satisfaction in the use of telemedicine by 2.74 times. There is a relationship between gender and patient satisfaction in telemedicine of 2.95 times. There is a relationship between service time and patient satisfaction in the use of telemedicine by 4.23 times. There is a relationship between the modality of consultation with patient satisfaction in the use of telemedicine of 7.83 times. It is hoped that this research can make telemedicine services applicable in many health facilities in Indonesia by paying attention to the age sector, gender, service time, and choice of consultation modality so that access to health services can be reached more easily.

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