Implementation of Strategic Management Practices in Healthcare Sector in Saudi Arabia
Volume 5, Issue 3 Munirah Alomran
Published online: 21 June 2019 Article Views: 20
Abstract
The objectives of this study was to investigate the current level of adopting strategic management practices by healthcare organizations in Saudi Arabia, and to explore the barriers to their implementation based on the opinion of the top management. However, to achieve the objectives of the study questionnaire was used as the method to collect views of senior management in eight healthcare organizations (four public and four private healthcare organizations). The research adopted a positivism research philosophy approach that helped in data collection and analysis. The research strategy and design was a survey that used the self-administered questionnaire. This strategy helped get the necessary information and data for this research from the top management people. It also focused on the mono-method research choice that involved the collection of quantitative data. Lastly, the research adopted exploratory and descriptive research data analysis approaches. The theoretical foundation of this research found out that there is a dire need for strategic management practices in both public and private healthcare sector in Saudi Arabia. The results showed that six out of eight healthcare organizations (two public and four private) have already adopted and implemented strategic management approaches. The results revealed that the main reasons behind clinging on the old management practice are (1) fear of change, (2) weakness of understanding the strategic concept, (3) insufficient capabilities of employees, (4) unwillingness to change. Practically, these research findings helped develop a framework that helped gain a deeper understanding of the link between implementing strategic management practices and the success of the healthcare sector in Saudi Arabia. The last section of the research is the discussion and conclusion urging organizations to be cautious while adopting strategic management by continuously training both top managers and members of staff to ensure the strategy is purposefully implemented.
References
Al-Ahmadi, H., & Roland, M. (2005). Quality of primary health care in Saudi Arabia: A comprehensive review. International Journal for Quality in Health Care, 17(4), 331–346. doi:https://doi.org/10.1093/intqhc/mzi046
Alfiandri. (2017). X strategic resources, use of performance measurement system and hospital performance in west of indonesia. Journal of Administrative and Business Studies, 3(1), 26-37.
Alghamdi, H., & Sun, L. (2017). Analysis of the fit of learning and management systems in higher education institutions: A case study from saudi arabia. International Journal of Business and Economic Affairs, 2(4),260-267.
Alharbi, M., & Yusoff, R. Z. (2012). Leadership styles, and their relationship with quality management practices in public hospitals in Saudi Arabia. International Journal of Economics and Management Sciences, 1(10), 59–67.
Almalki, M., Fitzgerald, G., & Clark, M. (2011). Health care system in Saudi Arabia: An overview. Eastern Mediterranean Health Journal, 17(10), 784-793. doi:http://dx.doi.org/10.26719/2011.17.10.784
Altuwaijri, M. M. (2008). Electronic-health in Saudi Arabia. Just around the corner? Saudi Medical Journal, 29(2), 171–178.
Amason, A. C. (2011). Strategic management: From theory to practice. Abingdon, UK: Routledge.
Andrews, R., Boyne, G. A., Law, J., & Walker, R. M. (2009). Strategy formulation, strategy content and performance: An empirical analysis. Public Management Review, 11(1), 1–22. doi:https://doi.org/10.1080/14719030802489989
Barrage, G., Perillieux, R., & Shediac, R. (2007). Investing in the Saudi Arabian healthcare sector. Abu Dhabi: Booz & Co.
Begun, J. W., Zimmerman, B., & Dooley, K. (2003). Health care organizations as complex adaptive systems. Advances in health care organization theory, 253, 288.
Bennett, A., & Bennett, F. (1911). The Arnold Bennett calendar. London, UK: Saland Publishing
Brinkschröder, N. (2014). Strategy implementation: Key factors, challenges and solutions. B.S. thesis, Faculty of Behavioural, Management and Social Sciences, University of Twente, Netherlands.
Bryson, J. M. (2018). Strategic planning for public and nonprofit organizations: A guide to strengthening and sustaining organizational achievement. New Jersey, NJ: John Wiley & Sons.
Caldwell, D. F., Chatman, J., O’Reilly, C. A., Ormiston, M., & Lapiz, M. (2008). Implementing strategic change in a health care system. Health Care Management Review, 33(2), 124–133. doi:https://doi.org/10.1097%2F01.hmr.0000304501.82061.e0
Colliers International . (2012). Kingdom of Saudi Arabia healthcare overview. Retrieved from https://bit.ly/2aTGbpg
Davies, P. (2009). Strategic management of ELT in public educational systems: Trying to reduce failure, increase success. The Electronic Journal for English as a Second Language, 13(3), 1-22.
Dickinson, H., Snelling, I., Ham, C., & Spurgeon, P. C. (2017). Are we nearly there yet? A study of the English National Health Service as professional bureaucracies. Journal of Health Organization and Management, 31(4), 430–444. doi:https://doi.org/10.1108%2Fjhom-01-2017-0023
Drucker, P. (2013). People and performance (1st ed.). London, UK: Routledge.
Dudeck, J., Blobel, B., Lordieck, W., & Burkle, T. (1997). New technologies in hospital information systems. Amsterdam, Netherlands: IOS.
Fritzen, S. A. (2007). Strategic management of the health workforce in developing countries: What have we learned? Human resources for health, 5(1), 1-9. doi:https://doi.org/10.1186/1478-4491-5-4
Ginter, P. M., Duncan, W. J., & Swayne, L. E. (2018). The strategic management of health care organizations. New Jersey, NJ: John Wiley & Sons Inc.
Hamel, G., & Breen, B. (2007). The future of management. Boston, MA: Harvard Business Press.
Harrington, R. J., & Ottenbacher, M. C. (2011). Strategic management. International Journal of Contemporary Hospitality Management, 23(4), 439-462. doi:https://doi.org/10.1108/09596111111129977
Hrebiniak, L. G. (2005). Business strategy: Execution is the key. New York, NY: Pearson Education, Inc.
Hughes, O. (2012). Public management and administration: An introduction (3rd ed.). London, UK: Macmillan International Higher Education
Hughes, R., Beatty, K., & Dinwoodie, D. (2005). Becoming a strategic leader: Your role in your organization’s enduring success (Vol. 58) (No. 4). San Francisco, US: John Wiley & Sons.
Kegan, R., & Lahey, L. L. (2001). The real reason people won’t change. Harvard Business Review, 79(10), 85-92.
Khoja, A. T., Aljawadi, M. H., Al-Shammari, S. A., Mohamed, A. G., Al-Manaa, H. A., Morlock, L., . . . Khoja, T. A. (2018). The health of Saudi older adults; results from the Saudi National Survey for Elderly Health (SNSEH) 2006–2015. Saudi Pharmaceutical Journal, 26(2), 292–300. doi:https://doi.org/10.1016/j.jsps.2017.11.008
Kindalkar, V. (2009). Organization effectiveness and change management. New Delhi, India: PHI Learning Private Limited.
Klewes, J., & Langen, R. (2008). Change 2.0: Beyond organisational transformation. Berlin, Germany: Springer Science & Business Media.
Laville, L., & Richardson, N. (2010). Develop your PR skills (Vol. 14). London, UK: Kogan Page Publishers.
Leatt, P., & Mapa, J. (2003). Government relations in the health care industry. Connecticut, US: Greenwood Publishing Group.
Meyer Junior, V., Pascucci, L., & Murphy, J. P. (2012). Implementing strategies in complex systems: Lessons from Brazilian hospitals. BAR-Brazilian Administration Review, 9, 19–37. doi:http://dx.doi.org/10.1590/S1807-76922012000500003
Mihic, M. M., Obradovic, V. L., Todorovic, M. L., & Petrovic, D. C. (2012). Analysis of implementation of the strategic management concept in the healthcare system of Serbia. HealthMED, 6(10), 34-48.
Ministry of Health. (2009). Saudi Arabia health statistical yearbook 2009. Ministry of Health (Saudi Arabia). Riyadh, Saudi Arabia.
Morden, H. T. (2007). Principle of strategic management-(Innovative business textbooks). England: Ashgate Publishing Company.
Mufti, M. H. (2000). Healthcare development strategies in the Kingdom of Saudi Arabia. New York, NY: Springer Science & Business Media.
Neu, F. (2013). Cutting costs: Successful strategies for improving productivity. Santa Barbara, California: Praeger.
Okumus, F., & Roper, A. (1999). A review of disparate approaches to strategy implementation in hospitality firms. Journal of Hospitality & Tourism Research, 23(1), 21–39. doi:https://doi.org/10.1177/109634809902300103
Olsen, E. (2012). Strategic planning kit for dummies (2nd ed.). New Jersey, NJ: John Wiley & Sons, Inc.
Oppenheim, J., Bonini, S., Bielak, D., Kehm, T., & Lacy, P. (2007). Shaping the new rules of competition: UN Global compact participant mirror. McKinsey & Company. London, UK. Retrieved from https://bit.ly/2kg1VVs
Oxford Business Group. (2014). A promising market: Spending power is rising and consumer preferences are shifting to formal retailing. Retrieved from https://bit.ly/2kECw80
Plant, T. (2009). Holistic strategic planning in the public sector. Performance Improvement, 48(2), 38-43. doi:https://doi.org/10.1002/pfi.20052
Porter, M. E., & Teisberg, E. O. (2006). Redefining health care: Creating value-based competition on results. Boston, MA: Harvard Business Press.
Prahalad, C. K., & Ramaswamy, V. (2004). The future of competition: Co-creating unique value with customers. Boston, MA: Harvard Business Press.
Schulz, R., & Johnson, A. C. (2003). Management of hospitals and health services: Strategic issues and performance. Maryland, US: Beard Books.
Singh, M. (2008). Strategic management and competitive advantage. New Delhi, India: Global India Publications.
Sollish, F., & Semanik, J. (2011). Strategic global sourcing best practices. New Jersey, NJ: John Wiley & Sons.
Srivastava, R. M., & Verma, S. (2012). Strategic management: Concepts, Skills and Practices. New Delhi, India: PHI Learning.
Surf, A., Saied, M., Susilawati, C., & Trigunarsyah, B. (2014). Case study analysis for the development and implementation of sustainable housing in the kingdom of Saudi Arabia. In Asian Real Estate Society (ASRES) 19th Annual Conference, Gold Coast, Australia.
Swayne, L. E., Duncan, W. J., & Ginter, P. M. (2006). Strategic management of healthcare organizations (5th ed.). New Jersey, NJ: Blackwell Publishers Ltd.
Thompson, T., Dorsey, A., Parrott, R., & Miller, K. (2003). The routledge handbook of health communication. New Jersey, NJ: Taylor & Francis.
Tooley, . D. L., M. (2010). BTEC National Engineering (3rd ed.). New York, NY: Elsevier.
Van der Laan, L., & Yap, J. (2016). Foresight & strategy in the Asia Pacific region: Practice and theory to build enterprises of the future. New York, NY: Springer.
Varsani, M. (2018). Concept for strategic management and innovation: Perspective of balance theory. International Journal of Business and Administrative Studies, 1(4), 93-104.
Waithaka, T. (2015). Strategy formulation challenges facing listed commercial banks in Kenya. Unpublished master’s thesis, School of Business, University of Nairobi, Nairobi, Kenya.
Walston, S., Al-Harbi, Y., & Al-Omar, B. (2008). The changing face of healthcare in Saudi Arabia. Annals of Saudi medicine, 28(4), 243–250. doi:https://doi.org/10.5144/0256-4947.2008.243
Wheelen, T. L., & Hunger, J. D. (2011). Concepts in strategic management and business policy. Bangluru, India: Pearson Education
World Health Organization. (2013). A global brief on hypertension silent killer. Retrieved from https://bit.ly/2kDS7oc
World Health Organization. (2014). Cancer country profiles. Retrieved from https://bit.ly/2m76a68
Zimmerman, F. (2010). The turnaround experience: Real world lessons in revitalizing corporations. New Delhi, India: McGraw-Hill Publishers.
Zimring, C., Augenbroe, G. L., Malone, E. B., & Sadler, B. L. (2008). Implementing healthcare excellence: The vital role of the CEO in evidence-based design. HERD: Health Environments Research & Design Journal, 1(3),7–21. doi:https://doi.org/10.1177/193758670800100303
To Cite this article
Alomran, M. (2019). Implementation of strategic management practices in healthcare sector in Saudi Arabia. International Journal of Business and Administrative Studies, 5(3), 131-144. doi: https://dx.doi.org/10.20469/ijbas.5.10003-3